Frequently asked questions
Below are our most commonly asked questions. If you don’t find what you’re looking for or need additional help, please feel free to contact us. We reply to messages as soon as possible, but please allow a 24 hr period to receive a reply to allow for time differences. Thank you!
An SVG file (Scalable Vector Graphic) is a file that is downloaded to be used with an electronic cutting machine and its compatible software. We do not mail any products with SVG files. These products are entirely delivered online for download.
We do not sell our SVG files to be used as a source for mass-produced products. Please visit our licensing page for more information.
Your download will consist of on .ZIP file that will include all the SVG files needed to complete the project you’ve ordered. A PDF with additional instructions, measurements and photos is also included.
Machines and software that accept SVG files are perfect for A Little Hut files. Please verify with your manufacturer what files are compatible with your particular machine. A partial list of machines and software that are compatible with SVG files are: Cricut Explore (with Design Space software), Silhouette Studio (with the Designer version of their software), Make the Cut software and Sure Cuts A Lot software.
Downloading digital products
Once your order is complete you will receive an email from our shop with a link to your download. If you do not receive the email please check your spam folder. You can also access your file from your My Account page.
All our files are available to you to download 5 times. We recommend that you download them as soon as you are available to do so — preferable on to the computer you will be using to cut your projects. This will help keep your files in one place at all times. If you have problems downloading your files please feel free to contact us.
Once you have downloaded your file(s) onto your computer you will need to unzip (or extract) them. Locate the .ZIP file you have downloaded (most probably in the My Downloads folder) and double-click on it. Your computer will open the folder. We recommend that you create a folder on your computer titled A Little Hut to transfer unzipped folders to — this will keep your purchases in one place and easier to find down the road.
If your computer does not automatically unzip the folder with a double-click of the folder you may need to download a unzipping software which can be found for free or at a very reasonable price.
Please view the product listing here. Please keep in mind that you will be placing your order with Amazon.
The entire transaction (including shipping, refunds, exchanges, etc) will be taken care of Amazon. We do not have any control or say in how they conduct their business.
No. At this time, I do not. Please visit Amazon to order a copy.
Payment and refunds
All payments made to A Little Hut are made through PayPal which accepts Visa, Mastercard, American Express and Discover.
No. You can check out without setting up an account. When you are directed to PayPal click on the “Pay with a debit or credit car” link towards the bottom of the right hand column of information.
The coupon code may be entered on the Checkout page. Please be sure to type the code as shown (the codes are case sensitive).
SVG files and digital stamps
Due to the nature of our business, our digital products are not refundable. We make every effort possible for you to be happy with your purchase. If you have any issues with your files please feel free to contact us.
Coloring books that are ordered on Amazon will need to be returned to Amazon. The transaction and delivery of your order is taken care of that site completely. Please contact Amazon regarding any order or delivery issues.